Each young writer’s Jump Writing journey begins with an evaluation of their current writing.

Upon enrolling in Jump Writing, you will receive a link to a computer-based online assessment.

This assessment will take about 45 minutes, and we ask that your child complete this before their first learning session.

During your child’s first learning session, they will receive a series of writing prompts and use their 50 minute session to produce a writing sample based on those prompts. This writing sample will then be reviewed by a credentialed teacher through our proprietary rubric.  

Based on the results of the computer-based and written assessments, your child will be assigned to a course of curriculum customized to their level of spelling, grammar, vocabulary, sentence fluency, and in some cases other age/grade level appropriate aspects of writing. 

Once these two assessments have been completed, a student will begin their customized coursework, typically during their second learning session.

We continue to regularly assess students, to make sure their customized Jump Writing curriculum grows with them as their skills and confidence grow. Depending on the frequency with which a student attends, they will typically be formally re-assessed every 4 to 8 weeks.

These assessments are reviewed within 18 hours of completion, allowing you to schedule your child’s first session (the writing-sample assessment) one day, and their second session (first “normal” learning session) the next day.

We typically see Jump Writing members attend an average of three 50-minute Learning Sessions per week. Some attend twice a week, some attend four times a week. For some families, it fluctuates based on their schedule of other activities. We suggest that your student attend a minimum of two Learning Sessions per week, (on average), to make the program worthwhile.

The curriculum is personalized, and your child will “pick up where they left off” at the conclusion of their previous session, whether that session was yesterday or ten days ago.

The more Learning Sessions your child is able to attend, the more they will learn, the better prepared they will be for academic success, and the more value you will receive for your investment.

You can schedule by the week, or by the month. We’ve designed the program to allow parents flexibility.  If your schedule fluctuates week-to-week, you have the flexibility to set a new schedule each week. If you prefer the convenience and simplicity of securing a regular recurring schedule, you can do that too!

To schedule:

1. Sign-into www.jumpwriting.com/login, click “Book a Session” and select the day you would like to schedule (e.g. Jump Writing – Monday).
2. Select your desired start time and click enroll.
3. Return to “Book a Session” and add up to four sessions per week.
4. Sessions may be booked up to 4 weeks in advance.
5. Sessions must be booked by Sunday at 5pm PST for the following week.

You can still attend! However, the available time-slots will be more limited. We staff for the week based on registrations received by the deadline. We know that busy parents sometimes forget (we’re parents too!), and we include some extra openings into each week’s staffing.

If you forget to schedule, e-mail contact (at) jumpwriting.com ASAP with a list of desired timeslots.

If you are participating in the Jump Writing program, you will be automatically assigned one of our trained coaches at the start of each learning session. It is not possible to request a specific coach for a learning session.

Jump Writing memberships start whenever you are ready and operate on a “rolling” month. For example, if you start on January 4^th, your first month will run through February 3^rd. With this structure, there is no need to prorate a month, or to wait for the start of a new month to begin helping your child!    

CANCELLATION & REFUND POLICY

You are not locked into a long-term agreement and can cancel by letting us know at least 10 business days before your next scheduled payment.

If you decide to cancel before the end of a 6-month membership, we will automatically convert your registration to a shorter membership, which would typically have a slightly higher per-month fee. You pay the difference in the monthly fee for the term of the membership.

If you need to cancel before the completion of your selected duration, let us know by e-mailing contact@jumpwriting.com.

In the event you register and pay for a Jump Writing membership, but need to cancel before your child’s first scheduled session, you will be refunded the amount you paid, less a 5% fee to cover credit card fees and administrative costs.

RENEWAL POLICY

This contract will automatically renew at the end of its term for a term of the same length. A two (2) week period of time (ten (10) business days) will be available at the end of each term for a student to switch between the month-to-month and 6-month term options only after the initial term has been completed (unless the student started with the month-to-month option). During this two (2) week period of time, a contract may also be canceled if the applicable account is currently in good standing and no outstanding balances are due.

SCHEDULING POLICY
If you miss the deadline to register for your child’s sessions for a week, your child will likely still be able to attend. However, the available time slots will likely be more limited.

LATE POLICY

To prevent disruptions for learners who do arrive on time, any student logging on more than 5 minutes late will not be admitted.

If a student misses a session without 24 notice, that session is considered “used” and cannot be rescheduled. If you provide 24 hours notice of a need to reschedule, we will reschedule you for another session that week. Sessions cannot be rescheduled from one week to another.

PAYMENT AUTHORIZATION

I do hereby authorize Jump Writing (and parent company Ringtail Learning, Inc.) to transfer electronic funds on a recurring basis from the credit/debit card account I specified for my plan membership dues. This authorization is to remain effective until Jump Writing has collected for all charges assessed in connection with the terms and conditions of this Agreement.

Tuition fees for all students are due and must be paid on or before the beginning of each program month, regardless of Student’s absence, major holidays, and/or school holidays. In the event that a student is absent all applicable fees are still due at their standard interval regardless of attendance.

In the event that a student is absent due to medical reasons, tuition fees only may be postponed with the proper medical proof for only one (1) month. Students will not be allowed to attend sessions until all billed amounts and fees are paid in full.

I understand that the classes are based on a twelve-month calendar year, with a month defined as the start date of the agreement through one day before the same date of the following month. For example, an agreement beginning on January 7^th would complete one month at the end of the day on Feb 6^th. An agreement started April 15^th would complete one month at the end of the day on May 14^th, and so forth. In the event that the “day before the same date of the following month” does not exist, the month will be considered complete on the last day of that month. For example, an agreement commenced on January 31^st would be considered to have completed one month on the last day of February; Feb 28^th or in a leap-year, Feb 29^th, as there is no Feb 30^th due to the inconsistent number of days in months.

TERMS OF USE

Jump Writing offers products and services provided by Ringtail Learning, Inc., our subsidiaries, and under brand names including Jump Private Coaching. These Terms of Use (“Terms”) govern your use of our website, and any other products and services (“Services”). Please read these Terms carefully, and contact us if you have any questions, requests for information, or complaints. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.

You agree that each Jump Writing membership provides access for one student to Jump Writing’s services. Each student that you wish to participate in the program must have their own active and payment-current membership. You agree that you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of, or any intellectual property rights in, our Services or the content you access.

COMMERCIAL USE

Any use of our Services for commercial purposes is strictly prohibited. Any commercial use must be subject to a separate agreement with Ringtail Learning, Inc.

FEEDBACK

We welcome your suggestions, ideas, comments, and other feedback regarding the Services (“Feedback”). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Jump Writing does not waive any rights to use similar or related Feedback previously known to Coursera, developed by our employees, contractors, or obtained from other sources.

SECURITY

We care about the security of our users. While we work to protect the security of your account and related information, Jump Writing cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing contact@jumpwriting.com

THIRD PARTY CONTENT

Through the Services, you will have the ability to access and/or use content provided by third parties, other users, and/or other third parties and links to websites and services maintained by third parties. Jump Writing cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Jump Writing disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.

Each student is evaluated in an ongoing basis by their 1-1 instructor. If you have specific skills or growth opportunities you would like your child to develop, your Jump Private Coach can focus on those. Otherwise, your child’s Coach will assess their process as they go. We pay our coaches for prep time before each session to prepare personalized and customized instruction for that coaching session.

Each session is 50 minutes long. We ask that students please be on time.

If you are participating in the Jump Private Coaching program, you will select and schedule your Jump Private Coach through our scheduling widget. If you prefer, you can tell us about your learning objectives for your child, and allow our experts to suggest a match.

With Jump Private Coaching, you can book one session at a time, or set a recurring schedule. You can schedule your Jump Private Coaching sessions through our scheduling widget. For longer-term, recurring schedules, feel free to speak directly with your Coach to coordinate standing times that work for your schedule.

If you need to change your schedule, we ask that you provide at least 12 hours of notice, though more notice is always appreciated when possible!  

Sessions cancelled with less than 12 hours notice cannot be rescheduled and will count as a completed session.